Case Study:

Hidden Fees and Lack of Transparency

wb.group eliminated hidden fees and overbilling by providing fixed, all-inclusive pricing and clear boundaries between legal and corporate services, giving clients transparency, fairness, and cost certainty.

Problem:

Across the industry, many corporate service providers claim to offer flat fees, yet their invoices often tell another story. Clients discover “extras” in the form of hourly rates, disbursements and other hidden charges. Some firms even set internal timesheet targets, encouraging their staff to overbill.

The consequences are predictable. Clients end up paying inflated fees that exceed the original estimate, while non-lawyers sometimes drift into giving quasi-legal advice without the proper insurance or authority to do so.

Our Intervention:

We take a very different approach. At wb.group, we reject timesheet and disbursement practices entirely. Our clients receive fixed, all-inclusive fees with no hidden charges. We also maintain a strict line between corporate secretarial and legal work, ensuring that any legal matters are handled properly, by qualified professionals and always at fair, fixed rates.

Positive Outcome:

This approach gives our clients true cost certainty and protects them from unpleasant surprises. It also reinforces our reputation for transparency, fairness, and integrity — values that continue to set wb.group apart as a trusted alternative in an industry where opaque billing practices remain all too common.