A client once approached us for help with a straightforward company name change. We quoted a fixed fee of $250 for the task. Instead, the client chose to use a lawyer, who charged $1,000 … and produced documents containing the wrong name.

That error created further problems. The certificates of incorporation were issued with the incorrect spelling, forcing the client to pay for additional correction work.

When the client came back to us, we stepped in to fix the mistake. The case highlighted an important point: corporate services teams, with their daily experience dealing with registrars, often handle routine administrative matters more accurately — and far more cost-effectively — than law firms.

By resolving the issue quickly and clearly, we restored the client’s confidence. Our transparent pricing and attention to detail reinforced the trust that underpins every client relationship. The episode also demonstrated wb.group’s practical efficiency and its advantage over legal firms when it comes to standard secretarial work.